Term Starts : October
Internship : 5 months from April to September
Programme for the 2nd year of the VET by EHL (550 hours)
Hotel administration
- Front-office operations
- Excellence in customer service
- Knowledge of beverages
- Introduction to dietetics
- Hotel etiquette and protocol
- Communication
- Introduction to accounting
- Fundamentals of IT
- Management and Budgeting
- Law applied to the hotel industry
- Introduction to marketing
- Team development
- Purchasing and storeroom
- The art of concierge service
- Reception supervision
- Creating hospitality concepts
- Innovation and trends
- Introduction to intercultural issues
- Business English
- TOEIC preparation
Five-month work placement
