Well-being at work is a priority for employees

• CSR

“Well-being at work has become the priority for employees, even given the content of their jobs and positions,” says Marie-Charlotte Lance, human resources expert and speaker at the Luxury Hotelschool on well-being management. “To recruit and attract talent, companies are therefore obliged to highlight the working conditions put in place in their organizations to promote the well-being of individuals. SMEs, which benefit from less visibility compared to large groups, are forced to reinvent themselves, particularly in the preparation of their recruitment advertisements.”

Marie-Charlotte Lance: “Managers should not be afraid of change, which is the essence of what new entrants to the job market expect.”

Marie-Charlotte Lance: “Managers should not be afraid of change, which is the essence of what new entrants to the job market expect.”

“It is not the missions that attract first: salary, hours and the working atmosphere now take precedence. When we ask future entrants to the labour market if they prefer a job that is not necessarily interesting in a good atmosphere or vice versa, 9 out of 10 favor the atmosphere. It is even very important for them to know the personality of their future manager beforehand.”

“Responding to this challenge requires the corporate culture, the mission and the societal role that the company gives itself. Internal communication is therefore essential to spread this culture and ensure that it is well embodied and deployed by managers. They are the link between the impulse of the company and the teams. They must be able to make decisions, move lines and be proactive if they want to get involved in CSR, and thus in turn make it a benefit for their teams. Managers should not be afraid of change, which is the essence of what new entrants to the job market expect.”

“'Human matter' is exciting. A manager's solution to a given problem, which seems adapted to a person x, at a moment, may not work 3 months later with someone else. To embark on the path of CSR and well-being, and thus meet the new expectations of employees, it is necessary to show creativity, proactivity and know how to renew oneself in order to develop one's adaptability to change. You have to be curious about the environment and societal evolution. Managers can nurture their creativity by observing what is being done in other companies.”

“CSR in business does not in any way oppose performance and well-being. It's even the opposite. The more you invest in the work, the more you develop versatile skills — what I call overtaking jobs — and the more you evolve positively. The more we invest in well-being, the more we develop job overtaking and the more the employee is enriched with versatile skills and the more the whole evolves positively. This virtuous circle is itself a source of well-being.”