Ben Bousnina, former Vice President of Shangri-La Hotels and Resorts

• FACULTY
Ben Bousnina, Vice President Shangri-La Hotels and Resorts - Southeast Asia
Ben Bousnina, Vice President Shangri-La Hotels and Resorts - Southeast Asia

“The functioning of companies is now influenced by different currents: multicultural teams, cohabitation of generations and other human impacts accentuated by globalization. Faced with these human challenges, it is necessary to prepare any Supervisor for his role as a leader of men.”

With a brilliant background at Club Med and Shangri-La Hotels and Resorts in Southeast Asia, Ben Bousnina conveys his vision of Leadership to the students of Luxury Hotelschool. “A. Zaleznik of Harvard denounces: 'We over-manage and under-direction'. We manage the tangible, less well the affective! The leader must also understand change, his intuition allows him to anticipate. 'Change or face the worst' is a warning for conservative organizations.”

“Guarantor of values, the leader makes sure to be a partner within the group and not a guiding boss. As important as they may be, know-how and know-how are not sufficient: know-dire is an essential quality for persuasive adherence. The leader must finally be exemplary. Was Albert Einstein asked for the most important quality? No, he answered... IT'S THE ONLY ONE. In conclusion, leading is a right that is won and is realized through the recognition of others.”

'A leader is one who goes the way, knows the way and shows the way', according to John C. Maxwell's imagery formula. “Leading is a right that is won and is realized through the recognition of others.”